Shipping & Return Policies
SHIPPING
Canada and USA
$5 Flat Rate shipping applies for orders shipped to customers in Canada and USA*.
Your order will ship 2-7 business days after purchase unless otherwise stated.
Heads up! The shipping time calculated at checkout does not include processing or pre-order times, which can vary depending on the items in your order. Please refer to your cart or your order confirmation page for updated processing and pre-order times.
*Theses rate do not apply to customers located in the following areas:
- To Canadian postal codes starting with A, B, C, E, X and Y
- To the American states of Hawaii and Alaska, and to the insular territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the United States Virgin Islands)
International shipping rates will apply—see below for more details.
International
For orders shipped to customers outside of Canada and USA, to Canadian postal codes starting with A, B, C, E, X and Y, and to the American states of Hawaii and Alaska, and to the insular territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the United States Virgin Islands), shipping rates will be automatically calculated, applied at checkout, and included in your order total.
Customs Duty and Import Fees
Please note we are unable to determine whether the country your order is shipped to will charge customs duty and/or import fees for your order. In the event such charges apply, these fees will be payable by the recipient.
RETURN POLICY
It’s important that you have a premium experience when you purchase our products. We accept returns on any unused products, whatever the reason. If a product arrives damaged we will cover the shipping and offer you a replacement or refund. At Studiostone Creative we stand behind our work.
Satisfaction guaranteed. Please contact us for returns at: sales@studiostonecreative.com